Guidelines for lawful and appropriate use of 1Klas services
Effective Date: November 22, 2025 | Violations may result in account suspension or termination
Acceptable Use Policy
Effective Date: 22/11/2025
Last Updated: 22/11/2025
Introduction and Scope
This Acceptable Use Policy (the "Policy") establishes the terms, conditions, and restrictions under which you may access and use the Services provided by First Class Payments Inc., operating as 1Klas ("1Klas," "we," "us," or "our").
Binding Effect: This Policy applies immediately upon your access to or use of any 1Klas Services and forms an integral part of your Customer Agreement with 1Klas. By accessing or using our Services, you agree to be bound by this Policy in its entirety.
Defined Terms: Unless otherwise defined herein, capitalized terms used in this Policy have the meanings ascribed to them in the Customer Agreement.
Importance: Please read this Policy carefully. Violation of this Policy constitutes a material breach of your Customer Agreement and may result in immediate suspension or termination of Services, account closure, withholding of funds, and potential legal action.
1. Restricted Activities
1.1 Prohibited Uses of Services
You may use our Services only for lawful purposes and in compliance with all applicable laws, regulations, and this Policy. You expressly agree that you will not use our Services:
Legal Compliance:
In any manner that breaches, violates, or contravenes any applicable local, national, or international law, regulation, or legal requirement
In any way that would cause 1Klas to breach any applicable law, regulation, licensing requirement, or contractual obligation
To facilitate, enable, or assist any unlawful activity or transaction
In violation of any court order, injunction, or regulatory directive
Fraudulent and Harmful Activities:
For any purpose that is unlawful, fraudulent, deceptive, or has any unlawful or fraudulent purpose or effect
To engage in or facilitate money laundering, terrorist financing, or other financial crimes
To evade or facilitate the evasion of any applicable taxes, duties, or regulatory obligations
To engage in any activity that violates sanctions, embargoes, or export control regulations
For the purpose of harming, exploiting, or attempting to harm minors in any way
To perpetrate or facilitate identity theft, fraud, or impersonation
To engage in market manipulation, insider trading, or other securities violations
Abusive and Harmful Conduct:
For anything that is abusive, harmful, threatening, defamatory, obscene, or does not comply with our Content Standards (Section 2)
To harass, stalk, threaten, or intimidate any person or entity
For any unsolicited or unauthorized advertising, marketing materials, promotional content, or spam
To transmit, distribute, or facilitate the distribution of viruses, malware, spyware, ransomware, trojans, worms, or any other harmful computer code, programs, or files
To conduct or facilitate denial-of-service attacks, hacking, phishing, or other cyberattacks
To circumvent, disable, or interfere with security features or access controls
Platform Misuse:
To access without authorization, interfere with, damage, reverse engineer, or disrupt any part of our Services, systems, networks, software, or infrastructure
To attempt to gain unauthorized access to any accounts, systems, or networks connected to 1Klas
To use automated systems, bots, scrapers, or similar tools to access or interact with our Services without express written permission
To create multiple accounts for fraudulent or abusive purposes
To use your Account in a manner likely to result in excessive complaints, disputes, reversals, chargebacks, or liabilities to 1Klas, other customers, or third parties
Speculative and Prohibited Financial Activities:
For speculative currency trading, foreign exchange arbitrage, or high-frequency trading
To operate or facilitate "sniping" strategies or market manipulation schemes
To use the Services as an investment platform or for currency speculation
For any trading activity designed to exploit exchange rate fluctuations rather than for legitimate transactional purposes
1.2 Unsupported Businesses and Prohibited Transactions
1Klas does not support businesses, transactions, or activities involving any of the following categories. Such businesses or transactions may be declined, and accounts may be suspended or terminated. While this list is comprehensive, it is not exhaustive, and we reserve the absolute right to deny Services to any customer, business, or transaction that exceeds our risk tolerance or violates our policies.
1.2.1 Regulated or Illegal Products and Services
Adult and Sexual Content:
Adult content, pornography, or visual content depicting explicitly sexual acts
Services of a sexual nature, including webcam shows, live adult chats, escort services, prostitution, or similar activities
Sexually oriented establishments, including but not limited to massage parlors offering sexual services, strip clubs, gentlemen's clubs, or similar venues
Adult entertainment venues, adult bookstores, or adult toy retailers
Any platforms facilitating connections for sexual services
Alcohol and Tobacco:
Sale of alcoholic beverages to retail customers or end consumers
Wholesale alcohol distribution to unlicensed entities
Tobacco products, including cigarettes, cigars, chewing tobacco, vaping products, or e-cigarettes
Alcohol or tobacco products sold without proper licenses or to jurisdictions where prohibited
Cannabis and Controlled Substances:
Cannabis, marijuana, or any marijuana-derived products (including CBD products)
Products containing cannabidiol (CBD), tetrahydrocannabinol (THC), or other cannabis derivatives, regardless of local legality
Any products or services related to the legal or medical marijuana trade
Controlled substances, narcotics, or prescription drugs sold without proper authorization
Smart drugs, nootropics, cognitive enhancers, or research chemicals
Substances providing effects similar to illegal drugs, including kratom, khat, salvia, or similar substances
Anabolic steroids, human growth hormones, peptides, or performance-enhancing drugs
Drug paraphernalia or any equipment, product, or material intended for making, using, concealing, or consuming drugs
Pharmaceuticals and Health Products:
Pharmaceuticals, prescription drugs, or controlled medications
Online pharmacies, telemedicine platforms dispensing prescription drugs, or prescription drug resellers
Prescription-only pharmaceutical products sold without valid prescriptions
Sale of pharmaceutical products directly to retail customers without proper licensing
Nutraceuticals, pseudo-pharmaceuticals, dietary supplements, or health products making unreasonable, unverified, or unapproved health claims
Products claiming to diagnose, treat, cure, or prevent diseases without regulatory approval
Unapproved medical devices or diagnostic equipment
Chemicals and Hazardous Materials:
Commodity chemicals, industrial chemicals, or precursor chemicals
Explosive materials, fireworks, or incendiary devices
Hazardous, toxic, or dangerous materials
Chemical reagents or laboratory supplies with potential for misuse
Counterfeit and Unauthorized Goods:
Counterfeit products, replica goods, or knock-off merchandise
Unauthorized sale of designer, luxury, or brand-name products
Products infringing on intellectual property rights, trademarks, copyrights, or patents
Gray market goods or products sold in violation of territorial distribution agreements
Sale of illegally imported, exported, or smuggled goods
Gambling and Games of Chance:
Online gambling, casino games, sports betting, or wagering platforms
Lotteries, raffles, or sweepstakes with monetary prizes
Fantasy sports platforms offering cash prizes or monetary rewards
Games of chance, skill-based gaming with monetary stakes, or competitive gaming with cash prizes
Poker rooms, bingo halls, or other gambling establishments (online or physical)
Sales of in-game currencies, virtual items, or gaming assets by unauthorized vendors
Any gambling-related payments or businesses operating in or serving customers in Turkey, the United States, Canada, the United Arab Emirates, Singapore, or any other jurisdiction where prohibited
Any businesses related to gambling, betting, or games of chance, at 1Klas's sole discretion
Intellectual Property Infringement:
Any product, service, or activity that directly infringes or facilitates infringement upon copyright, patent, trademark, trade secret, proprietary rights, or privacy rights of any third party
Pirated software, media, entertainment content, or digital goods
Unauthorized streaming services, file-sharing platforms, or torrent sites
Services enabling copyright infringement or intellectual property theft
Illegal Products and Services:
Products, services, or activities that are illegal in the jurisdiction where they are offered, sold, provided, or consumed
Stolen goods, illegally obtained items, or proceeds of crime
Counterfeit currency, forged documents, or fraudulent identification
Any goods or services prohibited by applicable law
1.2.2 Financial and Professional Services
Cryptocurrency and Virtual Currency:
Initial Coin Offerings (ICOs), Security Token Offerings (STOs), or similar fundraising activities
Cryptocurrency ATMs or kiosks
Payments made for the purpose of purchasing cryptocurrencies, tokens, or digital assets
Blockchain-based gambling or gaming platforms
Money Services Businesses:
Money services businesses (MSBs) or any businesses carrying on activities including:
Operating a bureau de change, currency exchange service, or foreign exchange dealer
Transmitting money or any representation of monetary value on behalf of third parties
Money remittance or payment transmission services
Cashing checks, money orders, or similar instruments
Issuing or selling prepaid access, stored value, or payment instruments
Payment processing services, merchant acquiring, or payment facilitation for third parties
Peer-to-peer payment platforms or services operating without proper licenses
Check cashing services or payday lending
Investment and Trading Services:
Binary options trading platforms or brokers
Contracts for Difference (CFD) trading platforms
Foreign exchange (forex) trading platforms for retail customers
Platforms facilitating trading or exchanging of FX, derivatives, options, futures, or securities
Unregistered investment advisors or unlicensed financial advisors
Ponzi schemes, pyramid schemes, or fraudulent investment schemes
High-Risk Financial Entities:
Shell banks (banks without physical presence in any country)
Offshore banks operating without proper licensing or supervision
Unregulated or unlicensed financial institutions
Superannuation funds, pension funds, or retirement accounts (except where explicitly authorized)
Syndicates, investment clubs, or pooled investment vehicles operating without proper licenses
Trust and Corporate Services:
Trust and corporate service providers (TCSPs) involved in:
Opening accounts on behalf of other businesses without proper due diligence
Offshore company formation in high-risk or non-cooperative jurisdictions
Using nominee directors, nominee shareholders, or bearer shares to obscure beneficial ownership
Facilitating tax evasion, money laundering, or other financial crimes
Operating without required licenses or registrations
Other Restricted Financial Services:
Escrow services (unless specifically authorized by 1Klas in writing)
Using a 1Klas Account as an escrow account or intermediary account for third parties
Factoring, invoice discounting, or receivables financing without proper licenses
Crowdfunding platforms operating without proper registration
Any financial services requiring a license under applicable law where no valid license has been obtained
1.2.3 Other Restricted Activities and High-Risk Businesses
Technology and Communication Services:
Internet Protocol Television (IPTV) services offering unauthorized streaming of copyrighted content
Voice over IP (VOIP) services used for fraud, harassment, or illegal purposes
Anonymous or encrypted communication services designed to evade law enforcement
VPN services marketed primarily for illegal activities or circumventing geo-restrictions for piracy
Sanctioned Entities and High-Risk Jurisdictions:
Individuals, entities, organizations, or countries subject to international sanctions, embargoes, or export controls imposed by:
The United Nations
The United States (OFAC sanctions)
The European Union
Canada
The United Kingdom
Any other applicable sanctioning authority
Dealings with Specially Designated Nationals (SDNs), blocked persons, or prohibited parties
Transactions involving comprehensively sanctioned countries or regions
Attempts to circumvent, evade, or violate sanctions or export control regulations
Weapons and Military Goods:
Weapons, firearms, ammunition, explosives, or destructive devices
Weapon parts, components, accessories, or modification kits
Military equipment, tactical gear, or paramilitary supplies
Military software, defense technology, or dual-use goods with military applications
Any goods or services intended for military, defense, or paramilitary use
3D-printed weapons, ghost guns, or unregistered firearms
Weapons of historical significance or collectible weapons (unless specifically authorized)
Non-Profit Organizations and Charities:
Non-profit organizations, charities, or NGOs based in countries outside of Canada, the European Economic Area (EEA), the European Union (EU), Switzerland, the United States, Australia, or New Zealand
Unregistered charities, unlicensed NGOs, or charitable organizations operating without proper oversight from any region
Charities with opaque structures, unclear beneficial ownership, or insufficient due diligence
Organizations suspected of facilitating terrorism financing or money laundering
Trusts and Foundations:
Trusts, foundations, or similar legal structures based in countries outside of Canada, the EEA, the EU, Switzerland, the United States, Australia, or New Zealand
Complex trust structures designed to obscure beneficial ownership
Trusts operating in high-risk or non-cooperative jurisdictions
Environmental and Wildlife Crimes:
Trade in restricted, endangered, or protected animal species
Products derived from endangered species, including ivory, rhino horn, exotic skins, or traditional medicines containing protected species
Illegal logging, timber trafficking, or trade in protected plants
Wildlife trafficking or illegal hunting operations
Multi-Level Marketing and Investment Schemes:
Multi-level marketing (MLM) schemes, network marketing, or pyramid schemes
Get-rich-quick schemes, unrealistic investment opportunities, or financial scams
Referral marketing programs promising unreasonably high rewards or returns
Matrix schemes, gifting circles, or chain referral programs
High-yield investment programs (HYIPs) or Ponzi schemes
Specific Geographic or Industry Restrictions:
United Arab Emirates-based oil, gas, and shipping companies and related activities
Businesses with relations, operations, or activities directly or indirectly linked to Cuba
Businesses operating in or serving customers in high-risk or non-cooperative jurisdictions as identified by FATF or other international bodies
Surrogacy services, surrogacy agencies, or surrogacy-related payments
Human trafficking, forced labor, or modern slavery-related activities
Other Prohibited Activities:
Timeshare resales, vacation club memberships, or similar schemes
Pseudo-scientific services, fortune telling, astrology services for profit, or psychic readings
Essay writing services, academic cheating, or exam fraud services
Fake document creation, diploma mills, or fraudulent credential services
Bankruptcy services aimed at evading legitimate debts
Telemarketing or cold-calling services engaged in deceptive practices
Any business, transaction, or activity that 1Klas determines, in its sole discretion, poses an unacceptable level of legal, regulatory, reputational, or financial risk
1.3 Additional Prohibitions and Requirements
You expressly agree and warrant that you will not:
Intellectual Property Violations:
Copy, reproduce, distribute, modify, or use any part of our Services, website, software, trademarks, logos, or content in contravention of this Agreement or applicable intellectual property laws
Reverse engineer, decompile, disassemble, or attempt to derive source code from any software or systems used to provide our Services
Unauthorized Access and Interference:
Access without proper authorization, interfere with, damage, disable, overburden, or disrupt:
Any part of our Services, systems, platforms, or infrastructure
Any equipment, servers, networks, or databases on which our Services or website are stored or operated
Any software, algorithms, or technology used in the provision of our Services
Any equipment, network, system, or software owned, operated, or used by any third party, including our service providers, partners, or correspondent banks
High-Risk Transaction Patterns:
Use your 1Klas Account in a manner that is likely to result in an excessive number of complaints, disputes, investigations, reversals, chargebacks, or other liabilities to 1Klas, other customers, third parties, or yourself
Engage in structuring, smurfing, or layering transactions to evade reporting requirements or compliance controls
Conduct transactions with no apparent lawful purpose or economic rationale
Misrepresentation and Fraud:
Provide false, inaccurate, incomplete, or misleading information to 1Klas at any time
Misrepresent your identity, business activities, transaction purposes, or the nature of your business relationship with 1Klas
Conceal beneficial ownership, control structures, or the true parties to transactions
1.4 Permitted Uses of Account Numbers and Payment Reception
You may only use your 1Klas Account Number, virtual IBANs, or designated receiving details to receive funds into your 1Klas Account for the following authorized purposes:
Personal Accounts:
Receiving your own salary, wages, employment income, or contractor payments
Receiving payouts from legitimate e-commerce platforms, freelancer platforms, gig economy platforms, or marketplace platforms
Receiving payments from family members, friends, or other individuals you know personally for legitimate personal purposes
Receiving reimbursements, refunds, or repayments from individuals or businesses
Receiving gifts, donations, or personal transfers (not for charitable or business purposes)
Business Accounts:
Receiving payments from clients, customers, or third parties for legitimate business transactions
Receiving revenue from sales of goods or services
Receiving business-to-business (B2B) payments
Receiving payouts from authorized e-commerce, payment, or platform providers
Prohibited Reception Activities:
You may NOT use your personal 1Klas Account to receive business payments, commercial transactions, or payments on behalf of third parties
You may NOT use your 1Klas Account to receive funds on behalf of other persons or entities (except where explicitly authorized for business purposes)
You may NOT use your Account as a pass-through, intermediary, or nominee account for third-party funds
You may NOT use your Account to facilitate money laundering, terrorist financing, sanctions evasion, or other financial crimes
2. Content Standards
These Content Standards apply to any and all materials, information, data, text, images, videos, communications, or other content that you contribute, upload, post, transmit, or make available through our Services (collectively, "Contributions").
2.1 Required Standards for Contributions
All Contributions must:
Accuracy and Authenticity:
Be accurate, truthful, complete, and not misleading in any material respect
Be genuinely held, believed, and based on reasonable grounds (where they state opinions, beliefs, or subjective views)
Not contain false, fabricated, or deceptive information
Legal Compliance:
Comply with all applicable laws, regulations, and legal requirements in Canada and in any country from which they are posted, transmitted, or to which they relate
Not violate any court orders, injunctions, regulatory directives, or legal obligations
Respect all applicable intellectual property laws, data protection laws, privacy laws, and consumer protection laws
2.2 Prohibited Content
Contributions must NOT:
Unlawful and Harmful Content:
Contain any material that is defamatory, libelous, slanderous, or damaging to reputation
Contain any material that is obscene, offensive, hateful, discriminatory, inflammatory, or extremist
Promote, glorify, or facilitate violence, terrorism, or criminal activity
Promote or facilitate self-harm, suicide, eating disorders, or dangerous challenges
Contain or promote child sexual abuse material (CSAM) or exploitation of minors
Discriminatory and Abusive Content:
Promote discrimination, harassment, or hate speech based on race, ethnicity, national origin, religion, sex, gender, gender identity, sexual orientation, disability, age, or any other protected characteristic
Be abusive, threatening, intimidating, harassing, or constitute cyberbullying
Invade another person's privacy, violate confidentiality, or cause undue annoyance, inconvenience, distress, or anxiety
Sexual and Adult Content:
Promote sexually explicit material, pornography, or adult content
Contain non-consensual intimate images or "revenge porn"
Facilitate or promote prostitution, escort services, or sex trafficking
Fraudulent and Deceptive Content:
Be likely to deceive, mislead, or defraud any person
Contain false advertising, fraudulent offers, or deceptive marketing
Impersonate any person, business, or entity, or misrepresent your identity, credentials, or affiliation
Create a false impression of endorsement, sponsorship, or association with 1Klas or any third party
Intellectual Property Violations:
Infringe any copyright, patent, trademark, trade secret, database right, or other intellectual property right of any person or entity
Facilitate, encourage, or provide tools for intellectual property infringement
Contain pirated content, unauthorized copies, or stolen materials
Breach of Duties and Obligations:
Be made in breach of any legal duty, contractual obligation, fiduciary duty, duty of confidence, or duty of care owed to any third party
Violate any non-disclosure agreement, confidentiality agreement, or privacy obligation
Disclose confidential, proprietary, or sensitive information without authorization
Malicious and Disruptive Content:
Contain or facilitate the transmission of viruses, malware, spyware, ransomware, trojans, worms, or any other harmful code
Advocate, promote, incite, instruct, or assist any unlawful act, including but not limited to copyright infringement, hacking, computer misuse, fraud, or violence
Disrupt, interfere with, or harm the operation of our Services or any other systems or networks
3. Enforcement, Suspension, and Termination
1Klas has the sole and absolute discretion to determine whether there has been a breach, violation, or non-compliance with this Acceptable Use Policy through your use of our Services. Our determination shall be final and binding.
3.1 Enforcement Actions
Upon determining that a breach of this Policy has occurred or is likely to occur, we reserve the right to take any or all of the following actions, without prior notice and without liability to you:
Account Actions:
Immediate, temporary, or permanent suspension of your right to use our Services
Immediate, temporary, or permanent withdrawal of access to your Account, the Transaction Platforms, or any features thereof
Suspension, cancellation, or reversal of payment orders, Instructions, or Transactions
Freezing, blocking, or withholding of funds in your Account pending investigation
Closure and termination of your Account and the business relationship
Content Actions:
Immediate, temporary, or permanent removal, deletion, or blocking of any Contributions, postings, materials, or content uploaded, posted, or transmitted by you
Removal of access to content or materials that violate this Policy
Investigative and Reporting Actions:
Conducting internal investigations, audits, or compliance reviews
Requesting additional information, documentation, or evidence from you
Reporting suspicious activities, transactions, or violations to:
Law enforcement authorities (including police, RCMP, FBI, Interpol)
Regulatory authorities (including FINTRAC, FinCEN, FCA, or equivalent)
Financial intelligence units
Sanctions authorities
Other relevant governmental or regulatory bodies
Cooperating fully with investigations by authorities, including providing information, records, and testimony
Disclosing information about you, your Accounts, and your Transactions to authorities as required or permitted by law
Financial and Legal Actions:
Imposing fees, penalties, or charges for breach of this Policy
Offsetting amounts owed against funds in your Account
Initiating legal proceedings against you, including:
Claims for breach of contract
Claims for damages, losses, and expenses incurred by 1Klas
Applications for injunctive relief or other equitable remedies
Recovery of all costs and expenses on an "indemnity" or "solicitor-client" basis, including reasonable legal fees and court costs
Referring the matter to debt collection agencies or legal counsel
Reporting credit defaults or negative information to credit bureaus (where permitted)
Warning and Remediation:
Issuing formal warnings or notices of breach
Requiring you to take specific corrective actions within a specified timeframe
Imposing enhanced monitoring, restrictions, or conditions on your use of Services
3.2 No Liability for Enforcement
You acknowledge and agree that 1Klas shall not be liable to you for any Losses, damages, costs, or expenses arising from or related to:
Any enforcement action taken pursuant to this Policy
Any suspension, blocking, termination, or restriction of Services
Any disclosure of information to authorities or third parties as permitted or required by law
Any delay in taking action or failure to take action (which shall not constitute a waiver of our rights)
3.3 Survival of Obligations
Termination of your Account or Services for breach of this Policy does not relieve you of any obligations, liabilities, or responsibilities that accrued prior to termination, including but not limited to:
Payment of outstanding fees, charges, or amounts owed
Liability for chargebacks, disputes, or claims
Obligations to indemnify 1Klas
Confidentiality obligations
Any other obligations that by their nature survive termination
4. Reporting Violations
4.1 Your Obligation to Report
If you become aware of any violation of this Acceptable Use Policy by any user of our Services, any suspicious activity, or any misuse of our platform, you are encouraged to report it immediately to:
Email: compliance@1klas.com
Subject Line: "AUP Violation Report"
4.2 Information to Include
When reporting a violation, please include:
A detailed description of the violation or suspicious activity
The username, account identifier, or other identifying information (if known)
Screenshots, transaction records, or other evidence (if available)
The date and time of the violation or activity
Any other relevant information
4.3 Confidentiality
We will handle all reports confidentially and in accordance with applicable law. However, we may be required to disclose information to authorities or in legal proceedings.
5. Changes to This Acceptable Use Policy
5.1 Right to Amend
We reserve the right to revise, modify, update, or replace this Acceptable Use Policy at any time, at our sole discretion, for any reason including but not limited to:
Changes in applicable laws, regulations, or regulatory guidance
Changes in industry standards or best practices
Changes in our risk appetite or compliance requirements
Identification of new risks, threats, or prohibited activities
Operational, business, or strategic considerations
5.2 Notice of Changes
We will notify you of material changes to this Policy by:
Posting the revised Policy on our website with an updated "Last Updated" date
Sending notice via email to your registered email address
Posting a notice on the Transaction Platforms
Any other method permitted under the Customer Agreement
5.3 Effective Date of Changes
Changes to this Policy will become effective:
Immediately upon posting for changes that expand your rights or reduce restrictions
After the notice period specified in the Customer Agreement (typically 30 days) for changes that impose additional restrictions or obligations
5.4 Acceptance of Changes
Your continued use of our Services following the effective date of any changes constitutes your acceptance of the revised Policy. If you do not agree with the changes, you must immediately cease using our Services and may terminate your Account in accordance with the Customer Agreement.
5.5 Regular Review
We strongly recommend that you check this Policy regularly to stay informed of any updates or changes, as it is legally binding on you.
6. Contact Information
If you have any questions, concerns, or requests regarding this Acceptable Use Policy, please contact us at:
First Class Payments Inc.
80 Birmingham St, C6, Toronto, Ontario, M8V 3W6, Canada
Email: compliance@1klas.com
Phone: +1 365 363 2288
Website: www.1klas.com
7. Governing Law and Jurisdiction
This Acceptable Use Policy is governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Any disputes arising from or relating to this Policy shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.
IMPORTANT REMINDER: This Acceptable Use Policy is binding and enforceable. Violations may result in immediate suspension or termination of your Account, withholding of funds, legal action, and reporting to authorities. Please ensure you understand and comply with all provisions of this Policy.
Questions About This Policy?
If you have questions about acceptable use or need to report a violation, please contact: