Three tiers. The FX margin is published for each one, near the mid-market rate and never folded into the rate you are quoted. Everything else is priced for your business, and the exact fee appears before you confirm anything.
The FX margin is the figure we publish. The rest is quoted, because it depends on your business — and a number that turns out not to apply to you is worse than no number.
Silver
The standard margin, and what the converters on this site quote with.
0.5%FX margin
Near the mid-market rate, shown as its own line — never folded into the rate.
The exact fee for any transaction is clearly displayed at the time of your request and before you confirm it. Fees may change, and this page is where changes appear — it forms an integral part of your Customer Agreement.
Side by side
The whole page, in one table
Tier
FX margin
Monthly fee
Card & wallet processing
Silver
0.5%
Quoted to your business
Quoted to your business
Gold
0.3%
Quoted to your business
Quoted to your business
Platinum
0.1%
Quoted to your business
Quoted to your business
Anything marked Quoted to your business is set with you before you sign — it is not a hidden charge, it is a number that depends on what you actually do.
Questions
The awkward ones, answered
Which tier will I be on?
It is decided with you when your account is set up, based on your business. There is no volume threshold to hit and no upgrade to grind for — ask, and you will be told which tier applies to you.
Is 0.5% or 0.1% the real number?
Both. 0.5% is the standard FX margin and the one the converters on this site calculate with. 0.1% is the floor. Where your account sits between them is part of your quote.
Why is there no rate card for card processing?
Because there isn’t one. Processing is quoted to your business based on your volume, methods and regions. A single published percentage would be wrong for almost everyone who read it. See how processing works
Are the rates shown elsewhere on this site the rates I will get?
No. The converters on this site draw from a public reference feed that refreshes daily. They are indicative — useful for a sense of scale, not a dealable price. Your actual rate is the one shown to you at the moment you convert, with the margin displayed alongside it.
How do I know what a transaction will cost before I make it?
The exact fee is clearly displayed at the time of your request and before you confirm it. You are never asked to approve a movement of money and find out the cost afterwards.
Can these fees change?
Yes. Fees may change, and this page is where changes appear — it forms an integral part of your Customer Agreement, so it is worth reviewing periodically. Read the Customer Agreement
Can I receive money in any of the 60 currencies?
No — and this catches people out, so it is worth being blunt. You can receive into EUR, USD, GBP, CAD and AED, which are the currencies with local receiving details. The other 55 you can hold, convert and pay out in. Money does not arrive in them.
We use no advertising, analytics or tracking cookies. We only store your theme preference and this choice on your device. With your consent, our converters also load live exchange rates from a third party — decline and they use an indicative built-in rate instead. Full details.
